Need a tow in West El Paso, TX?
West El Paso breakdowns cluster on Mesa Street, I-10 at Redd Road, and the Upper Valley stretch of Doniphan Drive. Crashes and police-ordered tows go through the El Paso Police Department, and cars are stored at the city lot on Railroad Drive. Call (915) 615-5465 to connect with an independent local tow operator.
What should a driver in West El Paso know about getting a tow?
Inside city limits, City Code 12.54.020 caps nonconsent tows at $100 light, $350 medium and $450 heavy duty, plus $25 for dollies. If you're at the scene and the car is hooked but not towed, you pay half. A tow you request yourself is priced by the operator you hire. Call (915) 615-5465.
West El Paso breaks down in a few predictable spots. Mesa Street and Sunland Park Drive near I-10 are busy commercial zones with parking-lot fender-benders and summer-heat battery failures. Redd Road at I-10 Exit 9 is flood-prone when monsoon storms roll through. Doniphan Drive through the Upper Valley is a long two-lane road with irrigation ditches alongside, and pulling a vehicle from a ditch edge is a real call type. Scenic Drive is steep and two-lane with few pull-offs, and Transmountain Road's descent toward I-10 has tight curves and little recovery room.
West El Paso is inside the city limits, so the El Paso Police Department handles crashes and police-ordered tows. Cars towed by police go to the City of El Paso Municipal Vehicle Storage Facility at 11615 Railroad Drive, run by UR Vehicle Management Solutions, (915) 212-0205, open 24 hours. Because this is inside the city, City Code Chapter 12.54 caps nonconsent tow fees: $100 light, $350 medium, $450 heavy, up to $25 for dollies, half the fee if hooked but not towed, and nothing if not hooked. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee. Tows into New Mexico, like Sunland Park or Santa Teresa, follow New Mexico rules instead.
Tell the operator your exact location: the I-10 exit number or cross street, the nearest landmark, and whether the car is in a lot, a parking structure, a driveway, or on the shoulder. Say what the vehicle is, including any horse trailer, farm truck, low-clearance car, or EV. If water is moving around the car during a storm, say so before anyone approaches. In the Upper Valley, mention irrigation ditches or soft shoulders. UTEP parking structures have low clearance and tight aisles, so note that too. Ask whether the tow is consent or nonconsent and who authorized it.
What can a tow you did not ask for cost here?
This part of the metro sits inside El Paso city limits, so City Code Section 12.54.020 sets the most a tow company may charge for a nonconsent tow, whatever truck it uses. That covers police-ordered tows, crash scenes and private-property tows.
A tow you call for yourself is different: the operator you hire quotes it, so get the full price before anyone hooks up.
Charged more than the cap? Ask for an itemized bill. Need a tow you are requesting yourself? Call (915) 615-5465.
What towing services can I get in West El Paso?
In West El Paso a call to Quick Tow EP connects you with an independent, licensed local tow operator. That covers light-duty and flatbed towing, motorcycle and RV transport, and roadside help nearby. The operator who takes your call quotes the job before any work begins, does the work and is paid directly. Quick Tow EP owns no trucks and sets no prices.
What do people in West El Paso ask about towing?
Where do cars get towed after a crash in West El Paso?
If the El Paso Police Department orders the tow, the car typically goes to the City of El Paso Municipal Vehicle Storage Facility at 11615 Railroad Drive, El Paso, TX 79934. The lot is run by UR Vehicle Management Solutions and is open 24 hours. Call (915) 212-0205 before you drive out to confirm the car is there and find out what documents and payment you need.
What can a tow company charge for a nonconsent tow in West El Paso?
West El Paso is inside the city limits, so City Code Chapter 12.54 caps nonconsent tow fees at $100 for light duty, $350 for medium duty, and $450 for heavy duty. Dollies or go-jacks can add up to $25. If the car is hooked but not yet towed, you pay half the regular fee, and if it is not hooked at all, there is no charge. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee.
Who handles a tow on Redd Road or I-10 in West El Paso?
Redd Road at I-10 Exit 9 is inside the City of El Paso, so the El Paso Police Department handles crash scenes and police-ordered tows. For a tow you arrange yourself, you call an independent tow operator. If your car is stranded on I-10, TxDOT HERO may be able to move it out of the travel lane for free during its operating hours, but HERO does not tow to a shop.
What should I bring to get my car out of the city impound lot?
Bring a federal or state photo ID plus registration, title, or insurance. A power of attorney, court order, or rental agreement also works. Non-owners should call the lot first to ask what documents they need. Payment is cash, Discover, Mastercard, or Visa, with a 1.98% government fee on cards. Call (915) 212-0205 before you go, since some vehicles have a hold.
¿Puedo pedir una grúa en español para el West Side?
Sí. Llama al (915) 615-5465 y te conectan con un operador de grúa local independiente. Dile la ubicación exacta: la salida de I-10 o la calle, y si el carro está en un estacionamiento, en una cochera o en el hombro. También dile si es una batería muerta, una llanta ponchada, un remolque o si hay inundación. El operador te da el precio y hace el trabajo.
Where else in the City of El Paso area can you get a tow?
Where we work in West El Paso
West El Paso and the nearby area are covered every day.
Need a tow truck in West El Paso?
Call the referral line. The independent operator quotes the job before work starts.