Need a tow in Northeast El Paso, TX?
If you're stuck on Dyer Street, US-54 or near a Fort Bliss gate in Northeast El Paso, call (915) 615-5465. A crash on US-54 is handled by El Paso police, and a police-ordered tow goes to the city lot at 11615 Railroad Drive. The call connects you with an independent local tow operator.
What should a driver in Northeast El Paso know about getting a tow?
Inside city limits, City Code 12.54.020 caps nonconsent tows at $100 light, $350 medium and $450 heavy duty, plus $25 for dollies. If you're at the scene and the car is hooked but not towed, you pay half. A tow you request yourself is priced by the operator you hire. Call (915) 615-5465.
Northeast El Paso breakdowns cluster on Dyer Street's stop-and-go commercial stretch, where heat-related stalls pile up in summer. US-54 Patriot Freeway runs at 65 to 70 mph with limited shoulder in stretches, so a dead car there is exposed. Spur 601 Liberty Expressway and the Transmountain section of Loop 375 are other places drivers call from. On the residential side, Diana Drive, Hondo Pass Drive and the streets around Castner Heights and Sun Valley see older vehicles quit. A car that breaks down on Cassidy Road near the Cassidy Gate at 1408 Cassidy Rd is off post, so a civilian tow company handles it, not the on-post contract.
Inside the city limits, El Paso police handle crashes on these roads, and a police-ordered tow goes to the City of El Paso Municipal Vehicle Storage Facility at 11615 Railroad Drive, run by UR Vehicle Management Solutions, (915) 212-0205. The city caps a nonconsent tow at $100 light, $350 medium or $450 heavy, plus up to $25 for dollies. If you're hooked but not towed, you pay half; if you're not hooked, you pay nothing. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee. Fort Bliss is on installation rules, and New Mexico, just up the line, follows its own motor vehicle code, not Texas TDLR.
Spring dust and wind can drop visibility on I-10 and have jackknifed trucks on US-54. Monsoon rain from July to September floods low spots, and about 12 inches of moving water can carry a small car. If you're in running water, say so when you call. Tell the operator your exact street, nearest cross street, and whether you're on US-54, Dyer or a side street. Mention if the car is in a travel lane or if you're near a base gate. Fort Bliss PCS season brings loaded trailers and unfamiliar drivers, so give the operator room to ask questions.
What can a tow you did not ask for cost here?
This part of the metro sits inside El Paso city limits, so City Code Section 12.54.020 sets the most a tow company may charge for a nonconsent tow, whatever truck it uses. That covers police-ordered tows, crash scenes and private-property tows.
A tow you call for yourself is different: the operator you hire quotes it, so get the full price before anyone hooks up.
Charged more than the cap? Ask for an itemized bill. Need a tow you are requesting yourself? Call (915) 615-5465.
What towing services can I get in Northeast El Paso?
In Northeast El Paso a call to Quick Tow EP connects you with an independent, licensed local tow operator. That covers light-duty and flatbed towing, motorcycle and RV transport, and roadside help nearby. The operator who takes your call quotes the job before any work begins, does the work and is paid directly. Quick Tow EP owns no trucks and sets no prices.
What do people in Northeast El Paso ask about towing?
Where does my car go after a police-ordered tow in Northeast El Paso?
It goes to the City of El Paso Municipal Vehicle Storage Facility at 11615 Railroad Drive, El Paso, TX 79934. The lot is run by UR Vehicle Management Solutions and is open 24 hours. Call (915) 212-0205 before you drive out to confirm the car is there, because some vehicles have a hold. Bring a state or federal photo ID, proof of ownership and payment.
What can a tow company charge for a nonconsent tow in Northeast El Paso?
Because Northeast El Paso is inside city limits, City Code 12.54.020 caps a nonconsent tow at $100 for light duty, $350 for medium duty and $450 for heavy duty. Dollies or go-jacks can add up to $25. If the car is hooked but not yet towed, it's released for half the fee. If it's not hooked, there's no charge. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee.
Who handles a crash on US-54 or Dyer Street?
The El Paso Police Department handles crashes on US-54, Dyer Street and other Northeast El Paso streets inside the city. A police-ordered tow goes to the city storage facility on Railroad Drive. If you're on Fort Bliss property, installation rules apply, not the city code. On Cassidy Road near the gate at 1408 Cassidy Rd, you're off post and a civilian tow company handles it.
Can I get a tow hearing if I think I was overcharged?
Yes. For a nonconsent tow or boot, you can request a tow hearing in justice court within 14 days, not counting weekends and holidays. The filing fee is $20. A TDLR complaint does not replace the tow hearing. If your tow happened in New Mexico, such as Sunland Park or Chaparral, call the agency or lot that handled it for the rules that apply there.
Do tow operators here speak Spanish?
Northeast El Paso is heavily Hispanic, and Dyer Street and the Fort Bliss gate approaches mix English and Spanish. When you call (915) 615-5465, tell the operator if you need Spanish. Useful terms are grúa for tow truck, llanta ponchada for flat tire, choque for crash and inundación for flooding. El Noreste is the local name for the quadrant, and la base means Fort Bliss.
Where else in the City of El Paso area can you get a tow?
Where we work in Northeast El Paso
Northeast El Paso and the nearby area are covered every day.
Need a tow truck in Northeast El Paso?
Call the referral line. The independent operator quotes the job before work starts.