Tow truck on an El Paso road serving El Paso, TX
City of El Paso · El Paso metro

Need a tow in El Paso, TX?

If you're stuck on I-10 near the Sun Bowl exit or on Loop 375 Transmountain, call (915) 615-5465. EPPD handles crashes inside city limits, and towed cars often go to the city lot at 11615 Railroad Drive. A call connects you with an independent local tow operator who quotes and does the work.

Monsoon storms from July to September can flood streets fast, and about 12 inches of moving water can carry a small car.
Local towing context

What should a driver in El Paso know about getting a tow?

Inside city limits, City Code 12.54.020 caps nonconsent tows at $100 light, $350 medium and $450 heavy duty, plus $25 for dollies. If you're at the scene and the car is hooked but not towed, you pay half. A tow you request yourself is priced by the operator you hire. Call (915) 615-5465.

Cars break down all along I-10, especially in the downtown sunken section where there's almost no shoulder. The Transmountain Road grade over the Franklin Mountains is steep and hard on brakes. Flood-prone spots include Mesa Street, Doniphan Drive, US-54 at Dyer Street, Edemere Boulevard, and Redd Road near Exit 9. Student parking around UTEP on Mesa, Cincinnati, and University generates battery and lockout calls.

Inside city limits, EPPD handles crashes and police-ordered tows. Cars towed by police often go to the city's storage lot at 11615 Railroad Drive, run by UR Vehicle Management Solutions at (915) 212-0205. For a nonconsent tow in the city, Chapter 12.54 caps the fee at $100 light, $350 medium, or $450 heavy, plus up to $25 for dollies. If hooked but not towed, you pay half. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee. In unincorporated county, the Sheriff's office handles tows through its Evidence & Abandoned Motor Vehicle Section. In New Mexico, different rules apply and no dollar figure is published.

Tell the operator your exact location, direction, and exit number. Say if the car is in traffic lanes or moving water. Mention if it's on a bridge approach, where queues in desert heat can be long. If you're near Fort Bliss, say whether you're on post or off. For a stored car, bring photo ID and proof of ownership, and call the lot first.

Tow fee caps · El Paso

What can a tow you did not ask for cost here?

This part of the metro sits inside El Paso city limits, so City Code Section 12.54.020 sets the most a tow company may charge for a nonconsent tow, whatever truck it uses. That covers police-ordered tows, crash scenes and private-property tows.

A tow you call for yourself is different: the operator you hire quotes it, so get the full price before anyone hooks up.

Light duty, up to 10,000 lb $100 max Includes clearing the debris
Medium or heavy duty $350 / $450 max Plus up to $55 an hour after two hours
Owner shows up in time $0 or half Free if not hooked; half the fee if hooked but not towed
Police tow to the city lot $20 + $20 Police fee plus impoundment fee, then storage

Charged more than the cap? Ask for an itemized bill. Need a tow you are requesting yourself? Call (915) 615-5465.

El Paso FAQs

What do people in El Paso ask about towing?

Where do towed cars go in El Paso?

If EPPD orders the tow, the car often goes to the city's storage lot at 11615 Railroad Drive, El Paso, TX 79934. That lot is run by UR Vehicle Management Solutions and you can reach them at (915) 212-0205. Call first to confirm the car is there, because some vehicles have a hold. Bring photo ID and proof of ownership.

What can a tow cost inside El Paso city limits?

For a nonconsent tow inside the city, Chapter 12.54 caps the fee at $100 for light duty, $350 for medium duty, and $450 for heavy duty. Dollies can add up to $25. If the car is hooked but not yet towed, you pay half. A police-ordered tow to the city lot adds a $20 police fee and a $20 impoundment fee.

Who handles a crash on I-10 or Loop 375?

Inside El Paso city limits, EPPD handles crashes and police-ordered tows. On I-10 from Transmountain Road to Horizon Boulevard, TxDOT HERO can help with a jump start, flat tire, or moving a stranded car out of travel lanes. HERO is free but does not tow to a shop. For a tow, call (915) 615-5465.

What should I tell the operator if my car is stuck near Transmountain Road?

Tell them you're on Loop 375 Transmountain Drive, which direction you're heading, and whether the car is on the grade or near a ramp. The steep grade over the Franklin Mountains is hard on brakes. Say if the car is in a travel lane. That helps the operator rig safely and bring the right truck.

Is the referral line bilingual?

Quick Tow EP does not claim bilingual staffing. About 65% of El Paso residents speak Spanish at home, and many local tow operators work in both languages. When you call (915) 615-5465, you can ask for a Spanish-speaking operator. The independent tow company you're connected with handles the quote and the work.

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Need a tow truck in El Paso?

Call the referral line. The independent operator quotes the job before work starts.