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Roadside advice worth keeping.

Plain guides to the roadside problems El Paso drivers run into most. Each one walks you through what to try first and tells you when it’s time to stop and call for a tow.

Tow truck on an El Paso highway shoulder near the Franklin Mountains
Basics · Featured · 5 min read

How to check a Texas tow company license

Before you let a tow truck hook up your car in El Paso, check the company's license. Texas licenses tow companies through TDLR, and you can look up any license in a minute. This guide shows you what to ask, how to check it, and which local rules apply on I-10, Loop 375, or a side street. You'll also see where a car goes after a police tow and what to bring to get it back.

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Which roadside problems can you fix on your own?

A car stuck in sand on a desert road east of El Paso with tire tracks
5 min read
Troubleshooting

Stuck in sand near El Paso: what to do

If your car is stuck in sand or mud around El Paso, stop spinning the wheels right away. Spinning digs you deeper. Dig out around each drive wheel, add traction mats or floor mats, and try rocking gently. If it doesn't move after two tries, call (915) 615-5465. Quick Tow EP connects you with an independent, separately licensed local tow operator who quotes the winch-out and is paid directly.
Red flags

When is it time to stop and call a tow?

Six clues the trouble is beyond a DIY fix. Shut the system down and make the call. Pushing on with these problems can turn a small repair into a big bill.

  • Your vehicle is stuck in sand or soft dirt

    Spinning tires dig deeper. A winch-out or recovery operator has the gear to pull you free without more damage.

  • A tow truck arrives at a crash you didn't call

    Inside El Paso city limits, a tower must be contacted by police, you or your insurer before working a crash scene.

  • You're outside El Paso city limits and the quoted fee seems high

    Statewide TDLR maximums apply outside city limits. Ask for the license number and check the cap before you agree.

  • Your car is hooked but not yet towed and you want it released

    Inside El Paso city limits you pay half the regular fee if hooked but not towed. Not hooked up means no charge.

  • You're stranded on I-10, Loop 375 or US-54 during HERO hours

    TxDOT HERO provides free fuel, jumps, tire changes and lane clearing. It does not tow to a shop.

Further reading

Where can you find towing rules and safety resources?

eppd.org

EPPD vehicle towing

El Paso Police Department page on vehicle towing, the city impound lot and how to find a towed car.

 tdlr.texas.gov

TDLR towing consumer information

Texas Department of Licensing and Regulation guide to tow licenses, fees and filing a complaint.

 txdmv.gov

TxDMV

Texas Department of Motor Vehicles for vehicle registration, titles and related motor vehicle services.

 txdot.gov

TxDOT El Paso HERO

Free highway help on I-10, Loop 375 and US-54. Flat tires, fuel, jumps and moving stranded vehicles.
Reaching drivers across the El Paso metro

Still stuck? Make the call.

If the guide didn't get you back on the road, call. The line answers calls at any hour.

(915) 615-5465 Request a quote