Tesla and EV for Lower Valley (Ysleta), TX drivers

The line puts you through to an independent, licensed operator who works Mission Valley and the Lower Valley. If nobody picks up, leave a voicemail with your location and a callback number. Timing depends on which operator takes the job, so ask them how long it will be before you agree to anything.

Set by the operator you hire, quoted before work starts. Quick Tow EP sets no prices, and you pay the operator directly. A tow you didn't ask for is different. This part of the metro sits inside El Paso city limits, so City Code Section 12.54.020 sets the most a tow company may charge for a nonconsent tow, whatever truck it uses. That covers police-ordered tows, crash scenes and private-property tows. Light duty, up to 10,000 lb: $100 max (includes clearing the debris). Medium or heavy duty: $350 / $450 max (plus up to $55 an hour after two hours). Owner shows up in time: $0 or half (free if not hooked; half the fee if hooked but not towed).

Monsoon storms from July to September can flood low blocks near the river, and about 12 inches of moving water can carry a small car. Down here the monsoon floods low blocks near the river, and Socorro Road is narrow with few shoulders, so a dead EV sits close to traffic. Tell the operator if your Tesla is in water or mud, and ask for a flatbed so all four wheels are off the ground.

Yes. A flatbed with all four wheels off the ground is the safe way to move a Tesla. Tesla's owner manual warns that wheel-lift towing or a flatbed with the front or rear wheels down can damage the drive unit motors, even over short distances. Tell the operator it is a Tesla and ask them to confirm a flatbed and that all four wheels will be off the ground before they start.

Give the make, model and year, and say clearly that it is an electric vehicle. Tell them whether it will shift out of Park and whether the 12V system is dead. For a Tesla, say whether Transport Mode engaged, because if the 12V battery is dead that mode is unavailable and the manual wheel-freeing procedure applies. Also say where you are, which road and which cross street, so the operator can find you.