Flat Tire for Lower Valley (Ysleta), TX drivers

The line puts you through to an independent, licensed operator who works Mission Valley and the Lower Valley. If nobody picks up, leave a voicemail with your location and a callback number. Timing depends on which operator takes the job, so ask them how long it will be before you agree to anything.

Set by the operator you hire, quoted before work starts. Quick Tow EP sets no prices, and you pay the operator directly. A tow you didn't ask for is different. This part of the metro sits inside El Paso city limits, so City Code Section 12.54.020 sets the most a tow company may charge for a nonconsent tow, whatever truck it uses. That covers police-ordered tows, crash scenes and private-property tows. Light duty, up to 10,000 lb: $100 max (includes clearing the debris). Medium or heavy duty: $350 / $450 max (plus up to $55 an hour after two hours). Owner shows up in time: $0 or half (free if not hooked; half the fee if hooked but not towed).

Monsoon storms from July to September can flood low blocks near the river, and about 12 inches of moving water can carry a small car. Out here the shoulder is often the only room you get. On Socorro Road the two-lane stretches have little or no shoulder, and monsoon flooding near the river can leave you stuck on Alameda Avenue. Tell the operator your cross street or a landmark, and if the car is in water or mud.

A roadside change swaps your flat for the spare, and that is what most operators do first. Full tire repair does not happen on the shoulder. If your car has no usable spare, the operator flatbeds it to a tire shop. Tell the operator the year, make and model when you call, because no-spare vehicles need the right truck. Bring your locking wheel lug key if the car has one.

Stay in the vehicle with your seatbelt on and hazards flashing. Do not change the tire on the traffic side. Texas Move Over law requires approaching drivers to vacate the lane or slow to 20 mph under the limit when they see your hazards and a tow truck with lights on. That law protects you, but it only works if you stay inside the car and out of the lane.